Wellness Programs

We're committed to helping you become your personal best in all facets of your life, from your career development and social and community involvement to your financial wellbeing and personal health.

As your partner in health, UnitedHealth Group gives you access to free or discounted programs and services to help you and your family manage health conditions, navigate the health care system and live healthier lives.

How It Works

UnitedHealth Group offers a variety of health and wellness programs and services. Some are available even if you are not enrolled in a UnitedHealth Group medical plan.

Zipongo empowers participants to improve eating habits with a host of easy meal planning tools, a robust recipe library, instant grocery ordering and healthy meal delivery. Zipongo makes it easy to plan ahead for a food as medicine everyday approach or to even choose the most nutritious meal options when you are on the go.

To get started, go to Zipongo.

Who's Eligible

All employees are eligible regardless of medical plan enrollment. Spouses and domestic partners enrolled in the following medical plans are also eligible: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.

Your Cost

Zipongo is available at no additional cost to eligible participants.

The Healthy Savings program provides instant savings when you buy select healthy foods from participating grocers.

Scan your Healthy Savings card or mobile app at the checkout of participating grocery stores and receive discounts on qualifying healthy food purchases.

The program is currently available in select markets. As the program expands to new markets, eligible employees will receive a Health Savings card in the mail. Learn more at HealthySavingsUHC.com.

Who's Eligible

Employees enrolled in an eligible medical plan who live in Illinois, Maryland, Minnesota, New Jersey, New York, Virginia, Wisconsin or Washington, D.C., and whose home address is within 30 miles of a participating grocer.

Eligible plans include: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.

Medical Weight Loss focuses on understanding the underlying conditions, medications and lifestyle behaviors that may affect weight loss efforts, and offers a comprehensive treatment plan based on your unique needs.

Who's Eligible

All employees, regardless of medical plan enrollment, can visit the Well for support on their weight loss journey. Medical Weight Loss services are part of the UnitedHealth Group medical plan and are offered at select Well clinics to employees and their spouses/domestic partners who are enrolled in an eligible plan, including the HSA-eligible plans, Accountable Care Plan, Bind, Doctors Plan, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan or WellMed 1st Tier.

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Do you want to learn how to lose weight and keep it off?

When you're ready to make positive, lasting changes in your life, the Real Appeal program might be for you! Please note this program is not available to participants in the Hawaii PPO plan.

Who's Eligible
  • Employees and their spouses or domestic partners enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
  • Employees and family members enrolled in the following plans are also eligible to participate subject to meeting program eligibility requirements: SignatureValue, SignatureValue Harmony, SignatureValue Advantage, Nevada HMO, Nevada POS and Monument Health (2000/4000).
How It Works

Real Appeal is based on proven clinical research and features personalized tools and support. It's an evidence-based, step-by-step, guided program that will inspire and motivate participants toward positive, lasting changes for a healthier life.

The Real Appeal weight loss program is personalized just for you and fits into YOUR schedule for lasting results, fast! You can get it all without turning your life upside down and without giving up the foods you love. Real Appeal gives you the tools, the information and ongoing support and guidance you need to make smarter choices, day in and day out, to truly transform yourself. With your program, you'll get:

  • A Transformation Coach with up to a year of support based on your needs.
  • 24/7 online access and support and a mobile app for tracking your progress.
  • A Success Kit to kick-start weight loss that includes a weight and food scale, exercise DVDs, food guides and more.

Real Appeal participation qualifies for Rally for Health rewards in 2020 for eligible participants (must complete nine sessions by Sept. 30, 2020).

Your Cost

Real Appeal is available at no additional cost to eligible participants.

To learn more about Real Appeal, call Health Care Advisor at 800-357-1371.

To enroll go to UHG.RealAppeal.com.

Small changes make big results for people with type 2 diabetes.

Level2™ is a 2020 pilot program offering personalized and data-driven care for individuals with type 2 diabetes . Through an individualized approach, guided by wearable technologies and personal coaching, Level2 focuses on the reduction of A1C, increasing time in range of blood glucose levels, and the possibility of type 2 diabetes remission.

Who's Eligible
  • Employees and spouses or domestic partners with a diagnosis of type 2 diabetes, AND
  • Employees and spouses or domestic partners who are enrolled in an eligible plan, including HSA-eligible plans, Accountable Care Plan, Doctors Plan, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan or WellMed 1st Tier.
How It Works

The new Level2 experience includes a small Continuous Glucose Monitoring (CGM) device that is applied to your stomach. It’s easy to use and wirelessly tracks your blood sugar in real-time, directly to an app on your smartphone. When you enroll in Level2, we’ll also give you a Fitbit® activity tracker to help you track daily activity.

Using data from both your CGM and your Fitbit, our experts will provide you with personalized insights. Your team of experts includes registered dietitians, social workers, registered nurses, medical doctors and endocrinologists.

You can talk to or message your personal Level2 care team when it works for you. They’ll be with you every step of the way as you work toward putting your type 2 diabetes in remission by targeting personalized food, activity and medicine interventions.

Level2 participation qualifies for 2020 Rally for Health rewards for eligible participants. You must wear the initial continuous glucose monitor (CGM) for 10 days and meet with a Level2 coach to receive a customized intervention plan before Sept. 30, 2020.

Your Cost

Level2 is a pilot in 2020 and provided at no additional cost to eligible members as part of your UnitedHealth Group medical plan.

Resources

To enroll, visit levelt2d.com/uhc. For more information, call Level2 at 844-302-2821.

The effects of smoking are serious. It can harm nearly every organ of the body. If you're a smoker, quitting may be one of the biggest and most important steps you can take to ensure you live a healthier – and longer – life.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
How It Works

Quit For Life is the nation's leading tobacco cessation program. Quit For Life is a phone-based coaching and web-based learning support service to help quit smoking. Participation qualifies for Rally for Health rewards.

In addition to the Quit For Life program, UnitedHealth Group offers select prescription medications are available at no cost to help stop tobacco use for employees and their eligible dependents who are enrolled in a UnitedHealth Group medical plan. The plan will provide you and your eligible dependents up to two free 90-day courses of smoking cessation medications per year, obtained at a network pharmacy or through OptumRx Home Delivery.

Your Cost

Quit For Life® is available at no cost as part of your UnitedHealth Group medical plan.

To learn more about Quit For Life® or to enroll, call Health Care Advisor at 800-357-1371.

The Fertility Solutions Program connects you with an experienced fertility nurse and provides access to UnitedHealthcare Centers of Excellence providers. As part of your medical plan, infertility coverage, including in vitro fertilization, includes a lifetime coverage maximum of up to $15,000 for medical and $10,000 for pharmacy. In order to receive your medical plan coverage for fertility treatment, you must enroll in the Fertility Solutions Program, are required to meet specific eligibility criteria and receive treatment at a facility within the Center of Excellence network.

Who’s Eligible

Employees enrolled in the HSA-eligible plans, Accountable Care Plan, Doctors Plan, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan, Hawaii PPO and Wellmed 1st Tier.

To be eligible for the medical plan benefit, you must meet all of the following criteria: be enrolled in an eligible medical plan, be continuously employed for one year, and you or your spouse/domestic partner must meet the medical definition of infertility. You or your spouse or domestic partner must be age 44 or under, if female and using your own eggs/oocytes, or female and age 50 or under, using donor eggs/oocytes. Fertility coverage is for employees and spouses or domestic partners only (dependent children excluded).

We want you and your baby to begin your wellbeing journey on day one! That's why we offer a range of programs to support you, from pre-conception and as your family grows.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
How It Works

The Maternity Support Program offers health and educational support from the time you consider starting or expanding your family through the first few months of your baby's life. You gain access to educational materials and a dedicated nurse who can answer questions about a variety of topics, including:

  • Pregnancy
  • High-risk births
  • Newborn caregiving
  • Postpartum self-care

A nurse will stay in touch with you throughout your pregnancy and even after your baby is born. These consultations are designed to address your unique needs to ensure you receive the appropriate care.

Maternity Support participation qualifies for Rally for Health rewards.

Your Cost

The Maternity Support Program is available at no cost as part of your UnitedHealth Group medical plan.

To enroll, call Health Care Advisor at 800-357-1371; participate in person at the Well, or via the UnitedHealthcare Healthy Pregnancy mobile app. Also see Wellhop for Mom & Baby.

Wellhop for Mom & Baby is a pilot virtual group pregnancy program. With Wellhop for Mom & Baby, you’ll regularly connect with the same group of moms through video conversations, led by a trained facilitator. Together you can share your ups and downs, get real-world guidance and learn from each other – without any judgment. Between conversations, browse relevant articles, videos and podcasts on pregnancy and what to expect after delivery.

Wellhop for Mom & Baby qualifies for Rally for Health rewards when participants register on the UnitedHeathcare Healthy Pregnancy mobile app.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
Your Cost

Wellhop for Mom & Baby is available at no cost as part of your UnitedHealth Group medical plan.

To enroll, visit momandbaby.wellhop.com. Also see the Maternity Support Program.

NRS works in conjunction with the Maternity Support Program to identify pregnancies that may be high-risk, and to encourage delivery at a Neonatal Centers of Excellence Network facility. In addition, NRS has experienced Neonatal Intensive Care Unit (NICU) nurses available to answer questions about your baby's care in the NICU and during transition to home. This program gives mothers and babies the opportunity for a better outcome.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.

For more information, call Health Care Advisor at 800-357-1371.

Nursing mothers who travel on business will have an easy way to ship their breast milk home. The company will cover 100% of the cost for shipping breast milk home with Milk Stork. Employees just create an account at milkstork.com to access the service and submit receipts in Concur under "Other Misc. Expenses.”

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.

Effective Jan. 1, 2020, certain in-patient spine and joint procedures must be performed at a designated Orthopedic Health Support (OHS) facility in order to receive 100% coverage after the deductible. Surgeries performed at a non-designated OHS facility will be subject to 100% member coinsurance, after the deductible is met. Services received at a non-network facility will not be covered. If you or your covered dependent is suffering from back, knee or joint pain, please be sure to enroll in the Orthopedic Health Support Program to ensure you receive the best quality, lowest cost care. Call Health Care Advisor for more information and to enroll in the program.

How It Works

Call Health Care Advisor at 800-357-1371 to participate in the Orthopedic Health Support program. After completing the member-identification process, you will be prompted to indicate the reason for your call. At that time, ask for the Orthopedic Health Support program.

A nurse will work with you to make sure you are thinking through what you need to know and do to ensure you have the best evidence-based care. You will also have access to a physician expert medical second opinion at no cost to you. Call Health Care Advisor 800-357-1371 before surgery.

More than one in three people get some form of cancer during their lifetime, making cancer one of the most prevalent medical conditions. Through the Cancer Resource Center, employees have access to support for any kind of cancer diagnosis, including uncommon, complex or hard-to-treat cancer.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
How It Works

Access to the Cancer Resource Services (CRS) Centers of Excellence Network gives patients care that is planned, coordinated and provided by a team of experts who specialize in their specific cancer. Potential benefits include accurate diagnosis, appropriate therapy (neither too little nor too much), higher survival rates and decreased costs. Network benefits are available for patients who receive care at a designated CRS Network facility.

The Cancer Support Program offers intensive patient advocacy, cancer-related education, information and ongoing support during treatment and recovery from cancer. Case-management services are provided by experienced cancer nurses. Patients with any type of cancer can take advantage of this program.

For more information, call Health Care Advisor at 800-357-1371.

Kidney diseases can be complicated to manage, but with the Kidney Resource Center, employees or dependents with kidney diseases have the support they need to manage their conditions and connect to the right experts and resources.

Who's Eligible
  • Employees and family members enrolled in the following medical plans: HSA-eligible plans, Accountable Care Plan, Doctors Plan, Hawaii PPO, Kelsey-Seybold Primary Care Plan, M Health Fairview Primary Care Plan and WellMed 1st Tier.
How It Works

Kidney Resource Services (KRS) provides access to top-performing dialysis centers and nurse consulting services to support the management of kidney diseases. Kidney transplantation candidates have access to the Transplant Centers of Excellence Network and Transplant Resource Services nurse consulting services.

For more information, call Health Care Advisor at 800-357-1371.